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Return Policy

We hold ourselves to the highest of standards when it comes to your satisfaction. If you are not satisfied with your product, we do have a 30 day money back guarantee! Product cannot be less than half (50%) used to qualify for a full refund. We will not give any refunds if the product does not meet the above guidelines.

If you would like to request a refund or an exchange for a product, please contact us refunds@fidotherapy.com. Make sure to include your order number, date of purchase and the reason for your return. You are responsible for paying for return shipping costs unless we sent you the wrong product or it was damaged during delivery.

You must return your item to: 

Trimark Wellness, LLC dba Fido Therapy
7373 E. Doubletree Ranch Rd., Suite B200
Scottsdale, AZĀ  85258

Once we receive your package, we will contact you to confirm your refund or exchange.

We thrive for 100% satisfaction, so if you are not happy, we are not happy and we will do whatever it takes for a satisfied customer.

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